Privacy policy

Introduction

Welcome to HandyNinja! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, handyninja.co.uk, or use our handyman services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you contact us or request a service, we may collect personal details such as your name, email address, phone number, and address.
• Usage Data: We collect information about your interactions with our website, including your IP address, browser type, and the pages you visit.

2. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To provide and manage our handyman services, including scheduling and communication.
• Customer Support: To respond to your inquiries and provide support.
• Improvement: To analyze usage data and improve our website and services.
• Marketing: With your consent, to send you promotional materials and updates about our services.

3. Data Protection

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite these efforts, no method of transmission over the internet or electronic storage is 100% secure.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in providing our services, subject to confidentiality agreements.
• Legal Requirements: If required by law, or to comply with legal processes or protect our rights.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site and improve your experience. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any inaccuracies in your information.
• Deletion: Request the deletion of your personal information under certain conditions.
• Opt-Out: Opt-out of receiving marketing communications from us.

To exercise these rights, please contact us at [email address].

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

HandyNinja
Email: info@handyninja.co.uk